Cover Plus Support
What you get with Cover Plus:
Troubleshooting a persistent issue will be handled by the same person
Remote login is provided routinely to assist with troubleshooting
We would like you to call us with ALL of your payroll related queries. That way we build up an understanding of how your company uses payroll
We encourage customers to use enhanced features to get more from payroll
We give advice based on knowledge of your systems and your industry type
Our advice is not limited to the payroll system. We will also give advice on general Payroll, PAYE and PRSI matters
Emergency cover options
We’re available to call out as required (chargeable) – typically to:
- Move payroll system to new PC
- Move standalone payroll to Server
Special discounts for volume stationery purchases
Help with ad-hoc reports
On-site training by arrangement
Legacy support for historic payrolls
Priority placement for Payroll Year End service